Shipping policy
Processing Time
- Orders are typically processed within 1-2 business days.
Shipping Methods
- We offer standard and expedited shipping options.
- Shipping costs are calculated based on weight and destination.
Domestic Shipping
- Estimated delivery times for standard shipping are 3-7 business days.
- Expedited shipping options are available for quicker delivery.
Order Tracking
- Tracking information is provided once the order is shipped.
Shipping Delays
- While we strive to meet delivery estimates, unforeseen circumstances may cause delays. We appreciate your understanding.
Lost or Damaged Items
- In the rare event of lost or damaged items during transit, please contact us within 7 days of receiving the order. We'll work to resolve the issue promptly.
Address Accuracy
- Customers are responsible for providing accurate shipping information. Any additional fees incurred due to incorrect addresses will be the responsibility of the customer.
Holiday Shipping
- During peak seasons or holidays, there may be slight delays. We recommend placing orders in advance to ensure timely delivery.
Contact Information
- For any shipping-related inquiries, please contact our customer support at craftychicas9@gmail.com
Returns and Exchanges
- Refer to our [Returns and Exchanges Policy] for information on returning or exchanging items.
By making a purchase, customers acknowledge and agree to the terms outlined in this Shipping Policy.